Question: Can this be used for wet cat food?
Answer: The machine only works with dry food.
Question: Can it work for larger dogs?
Answer: This would be more suited for a small or medium pets.
Question: How many pounds of dry cat food can it hold?
Answer: This Automatic Cat Feeder can hold 3 liters of dry food(or 5 liters), it is suitable for cats and small to medium dogs. You can even feed rabbits, squirrels, guinea pigs or birds.
Question: Will this feeder work with larger kibble sizes?
Answer: The grain size applicable to our products is 2-15mm / 0.07-0.6in in diameter, and please fill it with dry pet food only.
Question: What is the maximum number of times can food come out per meal?
Answer: Up to 50 portions per meal.
Question: How much volume is in each portion?
Answer: Each portion is about 20ml/10g. ≈ 1/12 cup
Question: How many cups does it dispense a day?
Answer: 1 portion is 0.08 cup. 50 servings(4 cups) a meal,and up to 6 meals each day. Total is 24 cups.
Question: How many cups does it dispense a day? How long will the desiccant bag work?
Answer: Replace them every two weeks.
Question: Can portions be different for different times of feeding?
Answer: Yes. Each feeding can be a different portion size.
Question: Can cat shake the feeder to get more food out?
Answer: The dispenser used in our product is fully enclosed, which can effectively avoid the problem of shaking and falling food.
Question: Can it run on battery power only without the power plug, or is the battery only for backup in case the power goes out?
Answer: Yes, but we recommended to use it together, so that the feeder can continue to work during power failure or when the battery is dead.
Question: Is the bowl removable?
Answer: Yes, it is removable and easy for people to remove.
Question: Is this dishwasher safe?
Answer: Yes, it does but we do not recommend removing the filter.
Question: What is the benifist of stainless steel cat water fountain compared to plastic water fountain?
Answer: Stainless steel wont degrade over time with the constant water flow or will it get moldy as quick as a plastic oneor discolored from sunlight or just being in the air. The Stainless steel ones look nicer as well.
Question: Is it adjustable for water flow?
Answer: Yes, very convenient! The water valve on the lid can adjust the water flow.
Question: Does the water run continuously or does it automatically shut off after a while?
Answer: The water continuously runs. You have to unplug it to turn it off. But it is really quiet. You can’t even tell it’s on.
Shipping Policy & Warranty
1.Free shipping on any order within the continental U.S:
Normally orders will ship within 2-7 business days of processing payment, check our shipping policy here.
2.18 months free warranty extension: product warranty will be extended from 12months to 18 months. We will provide after-sales service for product issues caused by non-artificial reason.
3.For any questions, please contact us via firstname.lastname@example.org
1.Please use the original 5V power supply.
2.Change the batteries every 6 months if not in use for a long time.
3.Suitable for cats and small to medium dogs.
4.Fill in dry pet food only; kibble sized 2-10mm / 0.07-0.4in in diameter.
5.Do NOT allow pets to chew on or swallow any parts.If you are concerned about the power cord, purchase a cord conduit (a hard-plastic protector) at any hardware stroe to protect the power cord.
6.If an extension cord is necessary, one unit with a proper rating should be used.3.Do NOT install or store the pet water fountain where it will be exposed to weather or temperatures below 0°/40°F.4.Read and observe all important notices listed on the pet water fountain and in the packaging.