Careers
Founded in 2020, DesignLibro believes in creating genuine brands where users can discover the best designed products, in form and in everyday use. Our goal is to share the best products with the DesignLibro community. PETLIBRO is our brand that focuses on the daily life of pet care.
About PETLIBRO
PETLIBRO believe that every moment you share with your pets strengthens the bond between you both, enriching one another’s lives. To foster this connection, we’ve channeled our affection for pets and obsession for detail towards designing products that nurture this bond between you and your pets.
Join us to create innovative products that solve the challenges pets and pet parents face every day.
Open Roles
Description of duties:
Designlibro Inc. has opening for Engineering Manager in Santa Clara, CA to direct the engineering design and development of electronic products. Specifically, the detailed job duties include:
- Oversee and define new product planning and execution throughout the product life cycle for Designlibro Inc.: (a) Gather & prioritize technical product & market requirements and create product requirement documents (PRD). (b) Define product key features, functions and logic of product user interface, convert the product features/functions and UI to Main Logic Board design and layouts. (c) Define key electronic components for next-generation IoT (Internet of Things) products, ex. the smart mobile pet camera with automatic feeder, AI driven robotic vacuum cleaner etc. (d) Determine & utilize the latest components in the different sensors, Li-ion battery, motor, wireless charger & MCU chipset technology, to create the technical product specifications. (e) Develop and drive product roadmap schedules. Create product launch plans with engineering, supply chain management, and marketing teams.
- Assess product/project feasibility by analyzing technology, engineering design, resource needs, and market demand: (a) Detailed review of the electronics engineering designs. (b) oversee the design of battery protection circuit module (PCM) to protect Li-ion battery from overcharging, over-discharging, over current and over voltage. (c) Determine engineering feasibility and cost structure, analyzing the power consumption, sensor and component specifications, & image transmitting stability. (d) Direct the establishment of electronics engineering specifications, and provide engineering requirements and testing procedures to ensure new product reliability.
- Lead development efforts and manage workflow to improve efficiency and product performance: (a) oversee the analysis of data from testing and evaluating electronic components and product, e.g., improve the battery life performance by reducing product and component level power consumption. (b) Review electronic PCB design, including components selection, schematic design, and schematic capture with tools like Cadence Allegro and OrCAD. (c) Advise design modifications to eliminate causes of malfunctions or to changes in system requirements. (d) Determine & utilize the visual recognition, object tracking and neural network technology to enhance digital image process functions. (e) Establish product development processes from design to production, including the design failure mode and effect analysis (DFMEA).
- Develop and implement policies, standards, or procedures for engineering and technical work: (a) Define testing procedure with the use of specific electronic test equipment. (b) Set product efficiency and safety standards by meeting multiple industry standards such as UL. (c) Set up engineering development SOP and test experiment procedures and processes. (d) Establish quality engineering standard - Monitor the Incoming Quality Control (IQC), Outgoing Quality Control (OQC), Outgoing reliability test (ORT), failure analysis and field return analysis (FRA), maintain the defect rate and top failure symptoms and determine solutions.
Requirements:
Bachelor (or foreign degree equiv.) degree in Electrical Engineering, Electronics Engineering or related plus 1 year’s experience as an Engineering Manager, Chief Engineer, Electronics Engineer or related.
Job site: 1135 Walsh Ave., Santa Clara, CA 95050
Please email resume to: jobs@designlibro.com
Description of duties:
Designlibro Inc. has opening for Brand Director in Santa Clara, CA. The Brand Director is responsible for building top level global brand. Specifically, the detailed job duties include:
- Define brand development overall strategy base on solid understanding on user/market/competition.
- Develop insightful brand strategies which demonstrate an understanding of critical brand/business challenges, apply the latest marketing theory and inspire creative and communications which positively impact the brands we work with.
- Lead to develop marketing strategy/plan and collaborate with marketing related functions to execute the marketing plan, including creative/advertising/PR/social/EDM.
- Collaborate with product/operation functions to come up with brand strategy needed resource to achieve brand goals.
- Guide the development of high quality and effective marketing materials that align correctly with the overall brand strategy.
- Distill complex business and marketing challenges to unlock new opportunities for growth, deliver consistent thought leadership and expertise in decision making.
Requirements:
- Entrepreneurship
- 8+ years working experience working as a brand manager or marketing manager
- Experience of both traditional marketing and digital marketing is a plus
- Strong analytical and problem-solving skills with a positive and open mindset
- Independent profession and comfortable with remote work
- Strong data analysis capability
- Good interpersonal skills
- Proficient in English
- Bachelor’s degree or above
Job site: 1135 Walsh Ave., Santa Clara, CA 95050
Please email resume to: jobs@designlibro.com
Description of duties:
This is an opportunity to have a meaningful impact in creating the brand identity of who we are and what our brands stand for, by providing genuine customer service & tech support. You are the frontline point of contact and communicator to the world. You are a self-starter who can help our users & customers across all channels, building the ultimate positive consumer sentiment.
- Engaging and supporting our users daily across all channels- providing live phone support, responding to user questions, comments, & requests on social media, emails, and live chats etc. Solve their product issues. Walk them through how to set up the products. Resolve their problems with our products. Represent our brands authentically and genuinely.
- Work cross functionally with our teams, sharing meaningful user feedback to the right teams, escalating issues appropriately and following up on all open customer issues, be the advocate internally for our external customers.
- Monitor, report, and drive key customer service performance metrics.
- Create amazing content that can help customers better use our products.
- If possible, develop the customer service & customer happiness plan in collaboration with the core management team.
- If possible, develop innovative customer service processes as we grow. Recruit fellow customer service specialists who believe in the same vision, training and building an amazing customer service team.
Requirements:
- College degree in communication, English, marketing, or related fields.
- Engaging, positive, authentic, genuine, responsible attitude & personality.
- Believe in customer happiness and customer success.
- Tech savvy. Techy & plays with tech products. Tech support experience is ideal.
- Professional, natural, authentic, genuine customer service attitude.
- Love dogs and cats. Being a pet owner is a plus.
- Excellent written and verbal communication skills.
- Can multi-task, is super organized, and is detail-oriented.
- 1-2+ years of experience in customer service and/or community management is a plus.
- Experience in creating videos, graphics, social media media content.
- Passionate about helping people.
- Genuinely enjoy chatting & engaging with folks across all platforms
- Entrepreneurial self-starter.
- Team player with a positive, can-do attitude.
- Want to join a startup and help an amazing company together.
- Results driven.