Question: Can this be used for wet cat food?
Answer: The machine only works with dry food.
Question: Can it work for larger dogs?
Answer: This would be more suited for a small or medium pets.
Question: How many pounds of dry cat food can it hold?
Answer: This Automatic Cat Feeder can hold 3 liters of dry food(or 5 liters), it is suitable for cats and small to medium dogs. You can even feed rabbits, squirrels, guinea pigs or birds.
Question: Will this feeder work with larger kibble sizes?
Answer: The grain size applicable to our products is 2-15mm / 0.07-0.6in in diameter, and please fill it with dry pet food only.
Question: What is the maximum number of times can food come out per meal?
Answer: Up to 50 portions per meal.
Question: How much volume is in each portion?
Answer: Each portion is about 20ml/10g. ≈ 1/12 cup
Question: How many cups does it dispense a day?
Answer: 1 portion is 0.08 cup. 50 servings(4 cups) a meal,and up to 6 meals each day. Total is 24 cups.
Question: How many cups does it dispense a day? How long will the desiccant bag work?
Answer: Replace them every two weeks.
Question: Can portions be different for different times of feeding?
Answer: Yes. Each feeding can be a different portion size.
Question: Can cat shake the feeder to get more food out?
Answer: The dispenser used in our product is fully enclosed, which can effectively avoid the problem of shaking and falling food.
Question: Can it run on battery power only without the power plug, or is the battery only for backup in case the power goes out?
Answer: Yes, but we recommended to use it together, so that the feeder can continue to work during power failure or when the battery is dead.
Question: Is the bowl removable?
Answer: Yes, it is removable and easy for people to remove.
Question: Does it work without the filter?
Answer: Yes, it does. But for the health of your pet, we do not recommend removing the filter. It is better to use the filters. According to your pet's drinking frequency and the number of pets using the fountain, change the filter every 2-4 weeks.
Question: Am I required to use the filter if I already have pure water that will be used in the water fountain ?
Answer: One of the reasons you need the filter is because your pet will be drinking from it and the water is recycled through the filter to keep the water clear of debris such as pet fur and pet saliva too.
Question: Is this suitable for dogs, bunny ?
Answer: For a single small or medium dog and bunny , it would be great.
Question: Does this turn off automatically?
Answer: Yes. For safety reasons, the Water Fountain will shut off automatically when there is insufficient water.
Question: How long is the cord?
Answer: The cord is 1.8m long.
Question: Is it battery operated?
Answer: This water fountain is powered by power supply.
Question: How long does the water last?
Answer: It depends on how much your pet drinks.
Question: Is the water very noisy? Is the pump also noisy?
Answer: The pump is not noisy at all and the flow of water is very gentle so it does not make any splashing noise.
Shipping Policy & Warranty
1.Orders Over $50 - Free / Orders $30-$49.99 - $5.99 / Orders $0-$29.99 -$3.99 within the continental U.S.
Normally orders will ship within 5-8 business days of processing payment, check our shipping policy here.
2.18 months free warranty extension: product warranty will be extended from 12months to 18 months. We will provide after-sales service for product issues caused by non-artificial reason.
3.For any questions, please contact us via firstname.lastname@example.org
1.Please use the original 5V power supply.
2.Change the batteries every 6 months if not in use for a long time.
3.Suitable for cats and small to medium dogs.
4.Fill in dry pet food only; kibble sized 2-10mm / 0.07-0.4in in diameter.
5.Soak the filters for 15 minutes in a clean bowl with water
6.Make sure the filter is fully soaker before the water fountain is turned on; otherwise water may not be dispersed through the filter smoothly and spill out.