Our team is here for you and your pet, we are open from Monday to Friday and will reply to you within 48 hours.
  Our office address:
2445 Augustine Drive, Suite 150
Santa Clara, CA 95054
(10:00 to 17:00 PST MON-FRI)
In order to quickly solve your problem, if you need to return the product within 30 days of delivery, you can submit a return application through the link below (only for the US addresses orders). For returns and exchanges of cat trees, please contact us for assistance.