Our team is here for you and your pet, from Monday to Friday and we will reply to you within 24 hours.

Any questions related to after sales, send us a message below or email us at  help@petlibro.com.

Please attach the model Nr. and PN code for quick response. *Model Nr.: On the product or the package. *PN code: In the battery house or on the package

 Any questions related to marketing and inquiry, email us at marketing@petlibro.com

  Our office address:
1135 Walsh Ave, Santa Clara, CA 95050 (10:00 to 17:00 PST MON-FRI)

Join us at Petlibro Official Group for the latest update and exclusive offers!

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We support 30-day return and exchange without reason. In order to quickly solve your problem, you can submit a return application through the link below.

PETLIBRO Return Center