What's in The Box
2.5L Capacity
Transparent Water Tank
BPA Free
Whisper-quiet 23dB
Chew-proof Cable
USB-C Charging Port
Effortless To Detach & Clean
Effortless To Detach & Clean
The wireless water pump is easier to detach than a wired one, with no tangled cables to worry about while cleaning the pump and tank.
The wireless water pump is easier to detach than a wired one, with no tangled cables to worry about while cleaning the pump and tank.
Convenient Water Refilling
Convenient Water Refilling
With a detachable water tank design, simply remove the tank from the base for convenient water refills.
With a detachable water tank design, simply remove the tank from the base for convenient water refills.
Easy To Monitor
Easy To Monitor
With a 2.5L/84fl oz large translucent water tank, you can easily check the water level and know when it’s time to refill.
With a 2.5L/84fl oz large translucent water tank, you can easily check the water level and know when it’s time to refill.
Snap Safety Lid
Snap Safety Lid
Protects against accidental spills from curious pets.
Protects against accidental spills from curious pets.
Emergency Water Storage
Emergency Water Storage
Ensures there's 130ml of water in the bowl at all times in the event of power cuts.
Ensures there's 130ml of water in the bowl at all times in the event of power cuts.
Foreign Object Detection
Foreign Object Detection
As soon as a metal object — such as a key or collar — touches Dockstream's charging base, power is immediately switched off to protect you and your pets.
As soon as a metal object — such as a key or collar — touches Dockstream's charging base, power is immediately switched off to protect you and your pets.
Helps Keep Water Safe
Helps Keep Water Safe
No wires in the water tank and a chew-proof charging cable helps prevent electric shock hazards.
No wires in the water tank and a chew-proof charging cable helps prevent electric shock hazards.
Find the Ideal Fountain for Your Pet
How to install the fountain
-
1
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Soak the filter in a clean bowl of water for 5 minutes, then rinse for 30 seconds. -
2
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Insert the foam fiter into the groove of the water pump, and install the silicone pipe onto the pump. -
3
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Add water to the tank, install the water tray, and fasten the snap lids. -
4
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Attach the soaked filter and install the filter lid. -
5
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Connect to mains power supply. -
6
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Place the water tank on the charging base by aligning the protruding hole of the water tank with the tank base.
Specification
Model:
PLWF005
Material:
ABS(BPA-FREE)
Input:
100-240V 50/60Hz
Output:
5V/1A
Water Tank Capacity:
2.5L
Dimensions:
232×177×161mm / 9.1×7×6.3 inch
Net Weight:
756g / 1.66lbs
FAQ
Q: How often should I refill the water?
A: It depends on your pet family. For households with 2 or more cats, you might need to refill with water every other day.
Q: How often should I change the filters?
A: Please replace the filter every 2 weeks to keep the water fresh.
Q: Am I required to use the filter if I already have pure water that will be used in the water fountain?
A: One of the reasons you need the filter is because it keeps the the water free of debris and other contaminants, like pet fur and saliva.
Q: Why do I need to soak the filter before first use?
A: The filter absorbs more water (and therefore cleans more water) when it's wet and expanded. Soaking the filter removes particulate matter that may have settled in the filter.
Q: Does this turn off automatically?
A: Yes. For safety reasons, the water fountain will shut off automatically when there is insufficient water.
Q: What if water keeps spilling out of the water tray?
A: The filter may not be full soaked. Please soak the filter in a clean bowl (not in the water tank) for 5 minutes before the first use.
Q: What if the water pump stops working?
A: 1) Fill with water between MIN and MAX. The pump will fail if it runs dry. 2) Clean the pump, water tank, and drinking basin. 3) If the above solutions don't work, please contact us at help@petlibro.com.
Q: What if the water output speed slows down?
A: 1) For first time use (or reuse after long-time storage), the water pump needs to first discharge air, and it's normal if the water output speed slows down initially. 2) There may be dirt in the pump. Try cleaning it with soap and warm water. 3) If the above solutions don't work, please contact us at help@petlibro.com.
Question: Does this turn off automatically?
Answer: Yes. For safety reasons, the Water Fountain will shut off automatically when there is insufficient water.
Notes
1. The filter and the foam filter must be replaced every 2 weeks.
2. The pump and fountain should be cleaned every 2 weeks.
3. To extend the life of pump, please add water before starting the machine.
4. Not recommended for kittens under 3 months old or large dogs.
Shipping Policy
1. Standard Shipping: Orders Over $75 - Free; Orders $35-$74.99 - $9.99; Orders $10-$34.99 - $5.99 ;Orders $0-$9.99 - $3.99
2. Estimated arrival time is within 8 business days of the customer's order.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
4. Click here to learn more about our shipping policy.
WARRANTY
1. 24 months product warranty period.
2. After-sales service provided for product issues caused by non-artificial reason.
3. Click here to learn more about our warranty policy.
User Manual
Find the Right Product for You
Dockstream Fountain
from $39.99
(Current Model)
Product Model
PLWF005
Feature
Wireless Pump
Material
ABS (BPA-free)
Water Tank Capacity
2.5L
Power Source
Corded Electric
App Monitoring
×
Dimensions
232×177×161mm
Net Weight
756g
PLWF105
Water Intake Tracking
ABS (BPA-free)+ Stainless Steel
2.5L
Corded Electric
√
231 x 191 x 161mm
858g
PLWF115
Cordless Design
ABS (BPA-free)+ Stainless Steel
2.5L
Battery-operated
×
232 x 177 x 161mm
990g
PLWF007
Ultrafiltration
SUS 304 Stainless Steel
2.5L
Corded Electric
×
265 x 220 x 167mm
1750g
Dockstream Fountain
from $39.99
(Current Model)
Product Model
PLWF005
PLWF105
PLWF115
PLWF007
Feature
Wireless Pump
Water Intake Tracking
Cordless Design
Ultrafiltration
Material
ABS (BPA-free)
ABS (BPA-free)+ Stainless Steel
ABS (BPA-free)+ Stainless Steel
SUS 304 Stainless Steel
Water Tank Capacity
2.5L
2.5L
2.5L
2.5L
Power Source
Corded Electric
Corded Electric
Battery-operated
Corded Electric
App Monitoring
×
√
×
×
Dimensions
232×177×161mm
231 x 191 x 161mm
232 x 177 x 161mm
265 x 220 x 167mm
Net Weight
756g
858g
990g
1750g
