Shipping
DETAILS ABOUT WHERE AND HOW WE ARE SHIPPING PRODUCTS
AREA
Contiguous United States

No deliveries to Alaska, Hawaii, U.S. Overseas Territories.
For non-US customers, they may visit their region’s corresponding website store for more information:
  • UK - https://uk.petlibro.com
  • DE - https://de.petlibro.com
  • EU - https://eu.petlibro.com
  • SHIPPING TIME
    Ships from the shop within 2 business days.
    Ground Shipping: 3–6 business days
    Expedited Shipping: 1–3 business days

    Estimated arrival time is within 8 business days of the customer’s order.

    In peak periods like holidays, Black Friday and Cyber Monday, please allow up to 5 business days for dispatch.
    Pre-orders are subject to the estimated delivery time displayed on the product page.

    SHIPPING FEE
    • Ground Shipping: Orders Over $50 - Free; Orders $0-$49.99 - $6
    • Expedited Shipping: $28
    • Orders that include products with batteries (such as model PLWF115, PLIT001 and PLAF108) or Cat Tree (model PLCT003, PLCT004 and PLCT005) only have the Ground Shipping option.
    SHIPPING QUESTIONS
    ORDER TRACKING
    CONTACT US
    CARRIER PARTNERS