What should I do if the Polar Wet Food Feeder doesn't rotate the food tray completely?

In case the feeder doesn't rotate the food tray completely, please follow the instructions below:

 

1. Disconnect power: Disconnect the feeder from all power sources, including batteries for more than 5 minutes.
2. Clean the feeder: Open the top lid to check if there is ice in the refrigeration compartment. If yes, clean the ice after thawing it.


3. Correct the position of the food tray: Place the food tray back in the correct position.


4. Connect the feeder: Plug in the feeder by using the original charger, reset the feeder, and reconnect it to the Petlibro app.

5. Rotation testing: Manually open the sliding lid and rotate the food tray on the app to see if the feeder rotates the food tray completely.

 

6. Further testing: Set up some meal schedules to determine the results.

 

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