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Manage their wellness with Petlibro Care
Manage their wellness with Petlibro Care
Care Plus
Yearly Plan
$0.28/day
Care Plus
Free Plan
Multi-pet support
✓
-
Trend charts
✓
-
Plan reminders
✓
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A single Petlibro Care subscription works across all your Petlibro smart products. If you already have a subscription, there's no need to purchase another one.
PURCHASE
OVERVIEW
SPECS
FAQ
REVIEW
How it works
Multi-cat tracking
Track the hydration of up to 5 cats with RFID recognition and stay on top of their health
Note: Does not support microchips.
Smart app, smarter water
24/7 filtered water with app alerts for refills, filter life, and irregular hydration
Detachable tank with "pump-free" design
For increased safety, fewer cleaning parts, and easier set up
Designed for cats
Snap-release collar tag
Noise level below 23db
Stainless steel basin
4-layer filtration
Track Your Pet’s Health All in One App with Petlibro Care
Specifications
DETAILS + DIMENSIONS
Model
PLWF305
Capacity
3 Liters
Wi-Fi
2.4 GHz (Does not support 5 GHz)
Material
ABS, stainless steel
Dimensions
Fountain:
245 × 200 × 231mm / 9.6× 7.9 × 9.1in
Tag:
23 x 23 x 14.18mm / 0.9 x 0.9 x 0.55in
Net weight
Fountain:
1.6kg / 56oz
Tag:
4.2g / 0.15oz
POWER
Power
Corded Electric
Power adaper
Input: AC 100-240V 50/60Hz
Output: 5V 1A
Output: 5V 1A
Supported systems
iOS 13.0 or later, Android 7.0 or later
Box Contents
1 x Fountain
2 x RFID Collar Tags
2 x Tag Rings
1 x Filter
1 x Power Adapter
1 x User Manual
Q: Is this water fountain suitable for dogs?
A: This water fountain is best suited for cats, followed by small dogs. For medium-sized and larger dogs, the Capsule Dog Fountain is more suitable for them.
Q: Can the Dockstream RFID Smart Fountain work without the RFID tag? Can the fountain read microchips or be used with other RFID tags?
A: No, the RFID tag is a must for the fountain. The RFID reader only works with the Petlibro RFID collar tag, not microchips or tags from other brands.
Q: Will the Petlibro RFID Collar Tag worn by pets affect the operation of the microchip feeder of brands other than petlibro?
A: Yes. This Petlibro RFID Collar Tag contains an RFID chip. and this RFID chip will affect the operation of the microchip reader of the feeders of other brands.
Q: Can the Dockstream RFID Smart Fountain read microchips or be used with other RFID tags?
A: The RFID reader only works with the Petlibro RFID collar tag, not microchips or tags from other brands.
Q: I already have the One RFID Feeder, can the collar tag also be used for the RFID fountain?
A: Yes, the same collar tag can be used with both the One RFID Feeder and the RFID fountain.
Q: Does the splash guard on the water fountain need to be installed?
A: Yes, this splash guard is designed so that pets can only drink from the fountain one at a time, ensuring that hydration tracking is accurate.
Q: Can this water fountain connect to 5G networks?
A: No. This water fountain only supports 2.4G connections for the time being.
Q: What's the best way to place multiple Dockstream RFID Smart Fountains?
A: With each RFID fountain placed at least 8 inches apart from one another. Moreover, any RFID fountain should also be positioned at least 8 inches away from any One RFID Feeders for optimal performance.
Q: If I purchase 2 or more Dockstream RFID Smart Fountains, will my pet’s water intake data be recorded together?
A: Yes. After ensuring that the same collar tag is bound to different Dockstream RFID Smart Fountains, the data of cats wearing this collar tag drinking water at different fountains will be recorded in the same app under different devices.
Q: Can I use the splash shield with other Dockstream Fountain models?
A: No, the splash shield is dedicated to the Dockstream RFID Smart Fountain.
Q: What is your return policy for software services?
A: If you aren't fully satisfied with a software service, you can request a refund within 7 days of purchase.
Q: How do I request a refund for software services?
A: Please contact customer support at help@petlibro.com to request a refund. Our Return Center can't process returns for software services.
Q: Petlibro Care Remember！
A: A single Petlibro Care subscription works across all your Petlibro smart products. If you already have a subscription, there's no need to purchase another one.
Q: Can I use my HSA/FSA for this product?
Q: What if I’m not able to use HSA/FSA at checkout?
1. The filters must be replaced every 2 weeks.
2. The pump and fountain should be cleaned every 2 weeks.
3. To extend the life of pump, please add water before starting the machine.
4. Do not immerse the base in water at any time as it may damage electronic components.
1. Standard shipping for orders
ⅰ) Over $99: Free
ⅱ) $35-$98.99: $9.99
ⅲ) $0-$34.99: $5.99
2. Estimated arrival time is within 8 business days of the customer's order.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
4. Click here to learn more about our shipping policy.
