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2.5L Capacity
Transparent Water Tank
BPA Free
Whisper-quiet 23dB
Chew-proof Cable
USB-C Charging Port
Effortless To Detach & Clean
Effortless To Detach & Clean
The wireless water pump is easier to detach than a wired one, and there are no tangled cables to worry about while cleaning the pump and tank.
The wireless water pump is easier to detach than a wired one, and there are no tangled cables to worry about while cleaning the pump and tank.
Convenient Water Refilling
Convenient Water Refilling
With a detachable water tank design, simply remove the tank from the base to add water.
With a detachable water tank design, simply remove the tank from the base to add water.
Easy To Monitor
Easy To Monitor
With a 2.5L/84fl oz large translucent water tank, you can easily check the water level and know when it’s time to refill.
With a 2.5L/84fl oz large translucent water tank, you can easily check the water level and know when it’s time to refill.
Snap Safety Lid
Snap Safety Lid
Protects against accidental spills from curious pets.
Protects against accidental spills from curious pets.
Emergency Water Storage
Emergency Water Storage
Ensures there's 130ml of water in the bowl at all times in the event of power cuts.
Ensures there's 130ml of water in the bowl at all times in the event of power cuts.
Foreign Object Detection
Foreign Object Detection
As soon as a metal object — such as a key or collar — touches Dockstream's charging base, power is immediately switched off to protect you and your pets.
As soon as a metal object — such as a key or collar — touches Dockstream's charging base, power is immediately switched off to protect you and your pets.
Safe Drinking Water
Safe Drinking Water
The water tank has no wires, so your pets are safe from electric shock when they’re drinking water.
The water tank has no wires, so your pets are safe from electric shock when they’re drinking water.
Which Fountain is Right for Your Pets?
How to install the fountain
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1
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Soak the filter in a clean bowl of water for 5 minutes, then rinse for 30 seconds. -
2
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Insert the foam fiter into the groove of the water pump, and install the silicone pipe onto the pump. -
3
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Add water to the tank, install the water tray, and fasten the snap lids. -
4
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Attach the soaked filter and filter lid. -
5
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Connect to mains power supply. -
6
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Place the water tank on the charging base by aligning the protruding hole of the water tank with the tank base.
What's in The Box
Specification
Model:
PLWF005
Material:
ABS(BPA-FREE)
Input:
100-240V 50/60Hz
Output:
5V/1A
Water Tank Capacity:
2.5L
Dimensions:
232×177×161mm / 9.1×7×6.3 inch
Net Weight:
756g / 1.66lbs
FAQ
Question: How often should I change the filters?
Answer: Please replace the filter every 2 weeks to keep the water fresh.
Question: How long does it last before you have to re-fill it?
Answer: Depends on your pet. For some customers having 2 cats, they add water every other day.
Question: What if water keeps spilling out of water tray?
Answer: The filter may not be fully soaked. Please soak the filter in a clean bowl (not in water tank) for 5 minutes before the first use.
Question: Am I required to use the filter if I already have pure water that will be used in the water fountain ?
Answer: One of the reasons you need the filter is because your pet will be drinking from it and the water is recycled through the filter to keep the water clear of debris such as pet fur and pet saliva too.
Question: What if the water pump stops working?
Answer: 1) Fill in water between MIN and MAX. The pump will fail if it runs dry.
2) Clean the pump, water tank, and drinking basin.
3) If the above solutions don't work, please contact us at help@petlibro.com. Question: Why do I need to soak the filter before first use? Answer: The filters absorb more water (and therefore clean more water) when they're wet and expanded. Soaking the filter removes particulate matter that may have settled on the filter. Question: What if the water output speed slows down? Answer: 1) For the first use (or reuse after long-time storage), the water pump needs to discharge air, it's normal if the water output speed slows down. 2) It is dirt in the pump, please clean it. 3) If the above solutions don't work, please contact us at help@petlibro.com. Question: What if it is not water after installation? Answer: This product adopts a wireless pump, and the power supply mode of the water pump is induction power supply. Please ensure that the power supply is connected, the water pump, the water tank and base are installed correctly. Question: Does this turn off automatically? Answer: Yes. For safety reasons, the Water Fountain will shut off automatically when there is insufficient water.
2) Clean the pump, water tank, and drinking basin.
3) If the above solutions don't work, please contact us at help@petlibro.com. Question: Why do I need to soak the filter before first use? Answer: The filters absorb more water (and therefore clean more water) when they're wet and expanded. Soaking the filter removes particulate matter that may have settled on the filter. Question: What if the water output speed slows down? Answer: 1) For the first use (or reuse after long-time storage), the water pump needs to discharge air, it's normal if the water output speed slows down. 2) It is dirt in the pump, please clean it. 3) If the above solutions don't work, please contact us at help@petlibro.com. Question: What if it is not water after installation? Answer: This product adopts a wireless pump, and the power supply mode of the water pump is induction power supply. Please ensure that the power supply is connected, the water pump, the water tank and base are installed correctly. Question: Does this turn off automatically? Answer: Yes. For safety reasons, the Water Fountain will shut off automatically when there is insufficient water.
Shipping Policy
1. Ground Shipping: free for orders over $50, $6 for orders $0-$49.99 within the continental U.S. Normally orders will ship within 5-8 business days of processing payment.
2. Expedited Shipping: $28 within the continental U.S. Normally orders will ship within 3-5 business days of processing payment.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
4. Click here to learn more about our shipping policy.
5. For any questions, please contact us via help@petlibro.com
WARRANTY
1. 12 months product warranty period.
2. After-sales service provided for product issues caused by non-artificial reason.
3. Click here to learn more about our warranty policy.
4. For any questions, please contact us via help@petlibro.com
Notes
1.Replace the filter and the foam filter at least once every 2 weeks.
2.Clean the pump and fountain at least once every 2 weeks.
3.To extend the life of pump, please add water before starting the machine.
User Manual
Find the Right Product for You
Dockstream Water Fountain
from $39.99
(Current Model)
Feature
Wireless Pump
Product Model
PLWF005
Material
ABS
Water Tank Capacity
2.5L
Power Input
100-240V
Power Output
5V/1A
Dimensions
9.1x7x6.3 inch
Net Weight
756g / 1.66 lbs
Clean Pump and Replace Filter Frequency
Every 2 weeks
Battery-Operated
PLWF115
ABS
2.5L
100-240V
5V/1A
9.1x7x6.3 inch
990g / 2.18 lbs
Every 2 weeks
Large-Size Filter
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2.1L
100-240V
5V/1A
8.9×5.6×5.5 inch
880g / 1.94 lbs
Every 2 weeks
Stainless Steel
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SUS 304 Stainless Steel
2L
100-240V
5V/1A
10.8×8.1×3.2 inch
603g / 1.3 lbs
Every 2 weeks
Dockstream Water Fountain
from $39.99
(Current Model)
Feature
Wireless Pump
Battery-Operated
Large-Size Filter
Stainless Steel
Product Model
PLWF005
PLWF115
PLWF002
PLWF003
Material
ABS
ABS
ABS
SUS 304 Stainless Steel
Water Tank Capacity
2.5L
2.5L
2.1L
2L
Power Input
100-240V
100-240V
100-240V
100-240V
Power Output
5V/1A
5V/1A
5V/1A
5V/1A
Dimensions
9.1x7x6.3 inch
9.1x7x6.3 inch
8.9×5.6×5.5 inch
10.8×8.1×3.2 inch
Net Weight
756g / 1.66 lbs
990g / 2.18 lbs
880g / 1.94 lbs
603g / 1.3 lbs
Clean Pump and Replace Filter Frequency
Every 2 weeks
Every 2 weeks
Every 2 weeks
Every 2 weeks