What's in The Box
Chill for three days
Chill for three days
Think about wet food less
Polar keeps 3 meals chill for 3 days, so you can both chill no matter in early mornings or weekend getaways.
Semiconductor cooling
Meals are gently chilled to preserve flavor and freshness with advanced thermoelectric cooling - no ice packs needed.* Just before serving, cooling is paused for some time so pets can enjoy meals at an ideal temperature.
*Performs optimally at 53°F-85°F room temperature.
Put wet food out even if you’re out
Manage and monitor mealtimes with a few taps. No matter if you're at home or on the go, use the smart app to feed pets manually, repeat feeding plans, and set the feeding duration of meals.
Designed with cats in mind
Extra-wide feeding trays hold up to 7.4oz of wet food, keeping your kitty free from whisker fatigue. Polar's clever PawShield design safely keeps wet food in, and prying paws out.
Engineered for safety
Polar's anti-pinch lid sensor makes sure the lid stays open as long as your pet is enjoying their meal or hanging around, and if they get too close while it’s closing, it’ll instantly stop and pull back.
Caters to a variety of diets
- Commercial canned wet food
- Commercial wet food pouches
- Commercial semi-moist food
- Prescription canned wet food
Easy to clean parts
Designed with BPA-free material and minimal gaps.
12H power outage protection
Feeding schedule continues for 12 hours during power
outages with the backup battery power source.*
*3xAA batteries not included. Feeding plans are synced when power is restored.
24-month warranty
We strive to give you the utmost peace of mind through our 24-month warranty service and enhanced quality assurance.
How to install the feeder
Specifications
Model:
PLAF109
Power Adapter
Input: AC 100-240V 50/60Hz ; Output: DC 12V 5A
Number of Meals
3
Wireless Frequency
2.4GHz
Supported System
Android, iOS 13.0 or later
Dimensions (adapter not included)
14.2 x 13.4 x7.7 in / 361 x 340 x 196 mm
Weight (adapter not included)
7.5 lb / 3.4 kg
Capacity per serving
7.4oz (220ml)
FAQ
Q: Can I use the product with raw food?
A: While we understand the appeal of feeding raw food, due to its perishable nature and varying shelf lives, we recommend avoiding its use with the Polar Wet Food Feeder. This ensures the health and safety of your furry friends remains our top priority.
Q: What is the recommended ambient temperature for using the automatic cat feeder?
A: For optimal cooling and food preservation, we suggest using the feeder in environments between 53°F–86°F (12°C–30°C). To maintain its efficiency, please avoid direct sunlight, high temperatures, and humid conditions.
Q: Does the feeder support the use of freeze-dried food after adding water?
A: Yes, the Polar feeder is designed to accommodate freeze-dried food rehydrated with water.
Q: Why is there water in the cooling area after some time?
A: The appearance of condensed water in the cooling area is a natural result of the feeder interacting with air during refrigeration. Simply wipe the area dry with a towel after each feeding plan for optimal maintenance.
Q: How long can wet food stay in the food bowl? Will it continue to refrigerate food after 72 hours without resetting?
A: The feeder preserves wet food for up to 72 hours. Even after a feeding plan ends, the cooling function remains active to maintain freshness. However, for your pet's health, we recommend cleaning up any leftover food promptly once feeding concludes, especially if you don't plan to use the feeder immediately.
Q: What is the recommended feeding duration?
A: Feeding durations can be set between 1 minute to 4 hours via the Petlibro App. For the freshest meals and to prevent spoilage, we recommend keeping the feeding time under one hour.
Q: I want to use the product to keep wet food refrigerated and fresh, but my pet doesn’t enjoy cold food. How can Polar help?
A: Polar’s thoughtful design ensures your pet enjoys fresh, gently chilled food. The feeding bowl rotates to the feeding area 30 minutes before mealtime, allowing food to naturally warm to a milder temperature. Additionally, the built-in temperature sensor halts cooling to ensure a perfect serving experience.
Q: How do you clean and maintain the feeder?
A: Regular cleaning keeps your feeder in top condition. Wipe the exterior with a damp cloth and use a dry towel for the interior. Please avoid direct water contact with the refrigeration area. Remove and clean any leftover food after each feeding schedule to prevent spoilage or bacterial growth.
Q: How should the feeding bowl be cleaned?
A: The feeding bowl is dishwasher-safe (up to 221°F/105°C) or can be hand-washed with water for easy upkeep.
Shipping Policy
1. Standard Shipping: Orders Over $75 - Free; Orders $35-$74.99 - $9.99; Orders $10-$34.99 - $5.99 ;Orders $0-$9.99 - $3.99
2. Estimated arrival time is within 8 business days of the customer's order.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
4. Click here to learn more about our shipping policy.
WARRANTY
1. 24 months product warranty period.
2. After-sales service provided for product issues caused by non-artificial reason.
3. Click here to learn more about our warranty policy.
User Manual
PETLIBRO APP for iOS
PETLIBRO APP for Android
