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Save up to 20% on the new Scout Smart Camera now.
Save up to 20% on the new Scout Smart Camera now.
Limited-time offer >>
Limited-time offer >>
Free shipping on orders over $75 in the U.S.
Free shipping on orders over $75 in the U.S.
Camera
New
New
Scout Smart Camera
The pet cam that knows your pets
Video Cloud AI
The smarts behind the camera
Camera Bundles
Their complete smart care routine
Fountains
Dockstream
Seamless water fountains
Capsule
Options for dogs and cats
Stainless Steel
Dishwasher safe
Bundles
Buy more, save more
Accessories
Filters and replacement parts
Help me choose
Feeders
Polar
Smart wet food feeder
Granary
Seamless dry food feeders
One
Multi-pet RFID recognition
Air
Cordless and lightweight
Space
Vacuum sealing technology
Bundles
Buy more, save more
Accessories
Help me choose
Bundles
Learn
Feeders
Fountains
Petlibro app
Trade up
About us
Support
Help Center
FAQs
Find a Store
Track Order
Shipping
Return & Refund Policy
Cart
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Camera
New
New
Scout Smart Camera
The pet cam that knows your pets
Video Cloud AI
The smarts behind the camera
Camera Bundles
Their complete smart care routine
Fountains
Dockstream
Seamless water fountains
Capsule
Options for dogs and cats
Stainless Steel
Dishwasher safe
Bundles
Buy more, save more
Accessories
Filters and replacement parts
Feeders
Polar
Smart wet food feeder
Granary
Seamless dry food feeders
One
Multi-pet RFID recognition
Air
Cordless and lightweight
Space
Vacuum sealing technology
Bundles
Buy more, save more
Accessories
Bundles
Learn
What are...
Feeders
Fountains
Petlibro app
Trade up
About us
Support
Support
Help Center
FAQs
Find a Store
Orders
Track Order
Shipping
Return & Refund Policy
Claim your mystery discount!
Unlock a discount of
up to 30% off
your first order!
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Cat
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Other
Up to 30% Off
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Not sure if Scout’s right for you yet? We’d love to hear why.
What’s stopping you from buying Scout? (select up to 3)
Unsure of its features/capabilities
Unsure if it’s easy to use
Unsure of its quality
Unsure if it’s worth the price
Unsure if/why I need a Video Cloud AI subscription
Worried about the long-term cost of subscription fees
Concerned about data privacy and/or security
Other
What could we do to make your decision a "yes"? (select up to 3)
More product info
More real user reviews
Bigger discount for the camera
Free Video Cloud AI trial
More flexible Video Cloud AI subscription payment plan
Bigger discount for Video Cloud AI subscription
Easier return policy
Other
Thank you!
Thank you for sharing your thoughts! Your feedback helps us keep improving for pet parents like you.
How can I add an RFID tag to the Dockstream RFID Smart Fountain?
To add your pet's collar tag, you can choose from two methods: sensor-based pairing or scanning the QR code on the tag.
For sensor-based pairing, please place the collar tag within the sensor range of the water fountain’s tank base:
Horizontal distance: 2.36 inches (6 cm)
Vertical distance: 9.45 inches (24 cm)
For guidance on this process, please refer to this video:
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