1. Download the Correct App: Ensure you’ve downloaded the official Petlibro app (not Petlibro Lite) from the App Store or Google Play.
2. Reset the Device: Press and hold the Reset button on the back of the fountain base for 6 seconds until the Wi-Fi indicator light blinks white once per second—this means the device is in connection mode.
3. Open the App & Add Device: Open the Petlibro app, tap "Add Device" in the top right corner, and select Dockstream 2 Smart Fountain when it appears.
4. Wi-Fi Settings: Enter your Wi-Fi name and password correctly when prompted.
5. Confirm Connection: Tap "Next" and follow the prompts to complete the pairing process. Once connected, the Wi-Fi indicator will stay solid for 60 seconds, then turn off.
6. Calibrate the Fountain: Remove the water tank and make sure the base is empty and level, then tap “CONFIRM” to finish calibration.
Notes:
1. If your home network is unstable or has restrictions (e.g., MAC address whitelisting), it may lead to connection failures. We recommend switching to a more stable Wi-Fi or checking your router's settings.
2. Please note that public Wi-Fi requiring pop-up authentication is not supported.
3. If your network uses both 2.4GHz and 5GHz bands, please give them different names (SSIDS) to avoid signal interference.
