How to fix two-way audio issues?

 

Follow these steps if you cannot hear sound, experience audio delays, or notice echo during two-way audio.

Step 1. Check your network
A weak or unstable network connection may affect audio quality.
Step 2. Move away from the feeder
If your phone is very close to the feeder, audio feedback may occur.
Move at least 3 meters (10 feet) away before testing again.
Step 3. Test another network
Switch to another Wi-Fi network or mobile data and test two-way audio again.

Tips:
  • Keep your phone volume at a moderate level.
  • Avoid speaking into the microphone continuously during playback.

Still Need Help?
If audio issues continue after changing networks, submit feedback through PETLIBRO App → Me → Feedback with the approximate time the issue occurred.

 

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