Pre-sale questions about the Capsule Fountain

-Is this fountain BPA-free?

Yes, this fountain is mainly made of high-quality BPA-free plastic. It will be safe for pets to use.

- How frequently do I need to replace the fountain filter and clean the fountain?

It is recommended to replace the filter and clean the water dispenser at least once every two weeks. When cleaning, you need to disassemble the rotor of the water pump and clean it thoroughly. If multiple cats use it, the frequency of cleaning and replacing the filter needs to be increased.

- Can I keep the fountain plugged in 24/7?

Yes. Just keep an eye on the water level and refill water when needed.

- Am I required to use the filter if I already have pure water that will be used in the water fountain?

One of the reasons you need the filter is because your pet will be drinking from it, where water is recycled through the filter to keep it free of debris and other contaminants, such as pet fur and saliva.

- Does it have to be plugged in all the time or can it run on batteries?

It needs to be plugged in all the time.

- Is this suitable for the dishwasher?

No. This fountain is not dishwasher-friendly and it is not recommended to clean it with hot water.

- Can it be used outdoors?

No. It is mainly used indoors and is recommended to be placed in a well-ventilated location away from direct sunlight. The outdoor environment is not conducive to keeping drinking water clean, and factors such as exposure to the sun and humidity will also affect the material of the water fountain.