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Drink Water Comfortably Anywhere
Drink Water Comfortably Anywhere
Bring joy to hydration by placing the fountain in your cat's favourite place.
Bring joy to hydration by placing the fountain in your cat's favourite place.
Cordless Power Supply
Cordless Power Supply
Enjoy cordless freedom thanks to the fountain battery's long-lasting 30 day lifespan.
Enjoy cordless freedom thanks to the fountain battery's long-lasting 30 day lifespan.
Large 2.5L Capacity
Large 2.5L Capacity
Large water tank, less water refills; equipped with low battery and water level prompts.
Large water tank, less water refills; equipped with low battery and water level prompts.
Easy to Install and Clean
Easy to Install and Clean
Detachable stainless steel water basin that is antibacterial, wear-resistant, and durable.
Detachable stainless steel water basin that is antibacterial, wear-resistant, and durable.
4 Layers of Filtration
4 Layers of Filtration
Removes fur, odors, and heavy metals, ensuring a supply of clean and fresh drinking water.
Removes fur, odors, and heavy metals, ensuring a supply of clean and fresh drinking water.
How to install the machine
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1
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Soak the filter in a clean bowl of water for 5 minutes, then rinse for 30 seconds. -
2
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Insert the foam filter and the silicone pipe onto the water pump. -
3
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Add water to the tank, install the water tray, and fasten the snap lids. -
4
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Attach the soaked filter and install the filter lid. -
5
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Turn on the power switch of the base (radar induction mode) or connect the power supply to the base and turn on the power switch (continuous water flow mode). -
6
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Place the water tank on the charging base by aligning the protruding hole of the water tank with the tank base.
What's in The Box
Specifications
Model:
PLWF115
Material:
ABS (BPA-FREE)
Input:
100 – 240V 50/60Hz
Output:
5V 1A
Battery Capacity:
5000mAh
Battery Type:
Li-lon Battery Pack
Water Tank Capacity:
2.5L
Dimensions:
226 x 187 x 161mm/8.9 x 7.4 x 6.3inch
Net Weight:
990g / 2.18lb
Power Supply Mode:
External power supply, Battery-operated
FAQ
Q: Can I use a dishwasher to clean the fountain?
A: All parts of the Dockstream are not dishwasher safe.
Q: How often should I refill the water?
A: It depends on your pet family. For households with 2 or more cats, you might need to refill with water every other day.
Q: How often should I change the filters?
A: Please replace the filter every 2 weeks to keep the water fresh.
Q: Am I required to use the filter if I already have pure water that will be used in the water fountain?
A: One of the reasons you need the filter is because it keeps the the water free of debris and other contaminants, like pet fur and saliva.
Q: Why do I need to soak the filter before first use?
A: The filter absorbs more water (and therefore cleans more water) when it's wet and expanded. Soaking the filter removes particulate matter that may have settled in the filter.
Q: Does this turn off automatically?
A: Yes. For safety reasons, the water fountain will shut off automatically when there is insufficient water.
Q: What if water keeps spilling out of the water tray?
A: The filter may not be full soaked. Please soak the filter in a clean bowl (not in the water tank) for 5 minutes before the first use.
Q: What if the water pump stops working?
A: 1) Fill with water between MIN and MAX. The pump will fail if it runs dry. 2) Clean the pump, water tank, and drinking basin. 3) If the above solutions don't work, please contact us at help@petlibro.com.
Q: What if the water output speed slows down?
A: 1) For first time use (or reuse after long-time storage), the water pump needs to first discharge air, and it's normal if the water output speed slows down initially. 2) There may be dirt in the pump. Try cleaning it with soap and warm water. 3) If the above solutions don't work, please contact us at help@petlibro.com.
Notes
1. The filter and the foam filter must be replaced every 2 weeks.
2. The pump and fountain should be cleaned every 2 weeks.
3. The water dispenser has a built-in rechargeable battery, please read the user manual carefully before use.
4. When using the machine's battery-operated capabilities for the first time, first ensure it is fully charged. If you need to use it immediately, you can connect the external power cord, charge the water fountain while working, and then unplug it when it is fully charged.
5. To extend the life of pump, please add water before starting the machine.
6. Only the stainless steel water tray (along with the non-detachable filter tray connected with it) can be put into the dishwasher for cleaning.
7. Not recommended for kittens under 3 months old or large dogs.
Shipping Policy
1. Standard Shipping: Orders Over $75 - Free; Orders $35-$74.99 - $9.99; Orders $0-$34.99 - $5.99
2. Estimated arrival time is within 8 business days of the customer's order.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
4. Click here to learn more about our shipping policy.
WARRANTY
1. 24 months product warranty period.
2. After-sales service provided for product issues caused by non-artificial reason.
3. Click here to learn more about our warranty policy.
User Manual