Ever since your stainless steel fountain arrived our cat Grayson loved it. Easy to maintain also. Thanks
I absolutely love this company. Products and device are great. Knowledge of employees is great. The pump to the fountain had died and an employee told me how to bring it to life and it worked, made me have so much faith.
My pump had stopped working & Petlibro was very fast in addressing this issue to my satisfaction.
Would appreciate if you included the brush cleaner with new pumps!
Julia is terrific! So many times, I end up with poor customer service both in store and online. However, Petlibro customer service is remarkable! It took a few days to resolve my issue (through no fault of the company. It was all me), but Julia was patient with me while I took videos of my pump. Once she received the videos, Julia got right to work and I had a replacement pump before I could even question when it would arrive! Now that's CUSTOMER SERVICE!!!!! Please let Julia know how much I appreciate her patience and hard work to resolve my pump issue. She deserves a 100% raise, if I had my way!