What's in The Box
Your Cat’s Smart Assistant
Your Cat’s Smart Assistant
Capture every lapping moment of your cat anytime,
anywhere with the PETLIBRO app
Capture every lapping moment
of your cat anytime, anywhere with
the PETLIBRO app
Specification
Model:
PLWF105
Material:
ABS (BPA-free), Stainless Steel
Wireless Frequency:
2.4GHz
SUPPORTED SYSTEMS:
iOS, Android
Input:
AC 100-240V 50/60Hz
Output:
DC 5V 1A
Water Tank Capacity:
2.5L
Dimensions:
231 × 191 × 161mm / 9.1 × 7.5 × 6.3in
Net Weight:
858g / 1.9lb
Power Source:
Corded Electric
Model:
PLAF109
Power Adapter
Input: AC 100-240V 50/60Hz ; Output: DC 12V 5A
Number of Meals
3
Wireless Frequency
2.4GHz
Supported System
Android, iOS
Dimensions (adapter not included)
14.2 x 13.4 x7.7 in / 361 x 340 x 196 mm
Weight (adapter not included)
7.5 lb / 3.4 kg
Capacity per serving
7.4oz (220ml)
FAQ
Q: Can I use the product with raw food??
A: Due to the characteristics of raw food(more likely to deteriorate than other wet food, and the shelf-life of different products varies greatly), out of care of your furry babies’ health, we do not recommend the use Polar to store and feed the raw meat products.
Q: What is the recommended ambient temperature for using the automatic cat feeder?
A: In order to achieve the best refrigeration and preservation effect, it is recommended to use this wet food automatic feeder at an ambient temperature of 53°F-86°F(12℃~30℃), and avoid direct sunlight, high temperature and humidity.
Q: Does the feeder support the use of freeze-dried food after adding water?
A: Yes, it does.
Q: Why is there water in the cooling area of the machine after using it for some time?
A: During the cooling process, the refrigeration area of the product comes into contact with air and liquefies into condensed water. This is a normal phenomenon of the feeder. It is recommended to clean and wipe the condensed water with a dry towel after each feeding plan.
Q: How long can wet food be left in the food bowl? Will it still refrigerate food if the feeder hasn't been reset after 72 hours?
A: The maximum shelf life of the product is 3 days (72h). Even if there is no feeding plan set or the feeding plan ends but there is food residue, the feeder will continue to cool; however, we strongly recommend that the residual wet food be cleaned up in a timely manner after the feeding plan ends, even if you do not plan to use it the near future.
Q: Why is the maximum open lid time 1 hour?
A: Everything is for food safety and pet health. Following FDA guidelines, we adhere to the "2-Hour-Rule" to ensure food freshness and safety. Wet food left at room temperature for more than two hours should be discarded to minimize the risk of bacteria growth. When designing Polar, we fully considered this factor to ensure that cats can enjoy fresh wet food at room temperature and comply with FDA food storage standards.
Our team is actively working on optimizing the software to meet your expectations. Nonetheless, for the health of your pet, we still recommend consuming wet food within 1 hour, otherwise, it should be discarded.
Q: How do you clean and maintain the automatic cat feeder?
A: It is recommended to clean the inside and outside of the feeder regularly to maintain hygiene. You can use a clean damp cloth to wipe the surface of the feeder and a dry towel to clean the inside. Please note that the refrigeration area cannot be washed directly. After all feeding plans are over, please replace or clean the remaining food in the feeder promptly to avoid food spoilage and bacterial growth.
Q: How should the feeding bowl be cleaned?
A: The food bowl can be rinsed with water or put into the dishwasher (no higher than 221°F/105℃)
Shipping Policy
1. Standard Shipping: Orders Over $75 - Free; Orders $35-$74.99 - $9.99; Orders $10-$34.99 - $5.99 ;Orders $0-$9.99 - $3.99
2. Estimated arrival time is within 8 business days of the customer's order.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
4. Click here to learn more about our shipping policy.
WARRANTY
1. 24 months product warranty period.
2. After-sales service provided for product issues caused by non-artificial reason.
3. Click here to learn more about our warranty policy.
Dockstream App Fountain User Manual
Polar Feeder User Manual
