Q: Can I read the video files by PC/phone?
A: The videos can be saved on a TF card (not included) up to 256G, and cloud storage (purchase on APP). You can check the video playback in the APP.
Q: Can this be used for wet cat food?
A: The feeder is suitable for dry food ONLY, with kibble size ranging from 2-15mm / 0.07-0.6 inch in diameter. Larger kibble may get stuck at the food outlet.
Q: Can it work for larger dogs?
A: This would be more suited for small or medium pets.
Q: What is the maximum number of times can food come out per meal?
A: Up to 50 portions per meal.
Q: How much volume is in each portion?
A: Each portion is about 20ml/10g ≈ 1/12 cup
Q: How many cups does it dispense a day?
A: 1 portion is 0.08 cup. 50 servings(4 cups) a meal, and up to 6 meals each day. Total is 24 cups.
Q: How long will the desiccant bag work?
A: It is recommended to change the desiccant bag every 15 days to prevent mold growth.
Q: Can portions be different for different times of feeding?
A: Yes. Each feeding can be a different portion size.
Q: Can cat shake the feeder to get more food out?
A: The dispenser used in our product is fully enclosed, which can effectively avoid the problem of shaking and falling food.
Q: Can it run on battery power only without the power plug, or is the battery only for backup in case the power goes out?
A: To avoid sudden power outage and the feeding of your pet is affected, do not use the batteries as the only source to power the feeder, the batteries can only be used as an emergency plan. When feeder is powered only by batteries, the WiFi function, camera function, record button and reset button would be disabled to extend the working time, the meal schedules will be carried out normally.
Q: Is the bowl removable?
A: Yes, it is removable.
1. Please use the original 5V power supply.
2. Use alkaline D batteries as an emergency plan. Do NOT use rechargeable batteries.
3. Batteries are not included.
4. The feeder supports TF card capacity 16-256GB, speed Class10 or above.
5. The PETLIBRO LITE app provides a secure cloud storage service where you can store the videos captured by the Granary camera feeder. This service ensures that your videos are stored securely and can be accessed whenever you need them. Additionally, the app utilizes advanced AI algorithms to recognize pets in the videos, making it convenient for you to find and download specific pet videos.
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2. Expedited Shipping: $28 within the continental U.S. Normally orders will ship within 3-5 business days of processing payment.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
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5. For any questions, please contact us via firstname.lastname@example.org
1. 12 months product warranty period.
2. After-sales service provided for product issues caused by non-artificial reason.
3. Click here to learn more about our warranty policy.
4. For any questions, please contact us via email@example.com