How to Fix Frequent Wi-Fi Disconnections

Follow these steps if the feeder repeatedly goes offline or loses remote control.

Step 1. Improve the Wi-Fi signal

Move the feeder closer to the router and remove major obstacles between them.

Step 2. Test each Wi-Fi band

If possible, test the 2.4 GHz and 5 GHz networks separately.

Step 3. Restart the feeder completely

Set the battery switch to OFF, unplug the feeder, wait 30 seconds, and reconnect external power.

Step 4. Compare with a phone hotspot

Connect the feeder to a phone hotspot long enough to compare stability. If the hotspot is stable, the home network is likely causing the disconnections.

Still need help?

If the issue persists after completing the steps above, please submit feedback through the PETLIBRO App by going to Me → Feedback and allow the device logs to be uploaded.
Our support team is always here to help and will be happy to assist you further.
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