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Open to legal U.S. residents, 18 years or older. Void where prohibited. Giveaway begins on 08/26/2025 and ends on 09/15/2025 at midnight PST. Three winners will each receive a limited-edition Petlibro PR Kit, which includes the Scout Smart Camera and select branded merch. Winners will be chosen at random and notified via Instagram or email (depending on entry format) by 09/30/2025. If a winner does not respond within 48 hours, another may be selected. Odds of winning depend on the total number of eligible entries received. Only one email entry per person will be counted, though additional entries may be submitted through the bonus methods described above. Petlibro is not liable for any issues that arise from participation or use of the prize. Personal information will be collected and handled in accordance with our Privacy Policy.
OFF
The blue light on your Easy Feed Automatic Feeder serves as an indicator to show that the device is powered on. If the blue light is not illuminating but the feeder is still functioning properly (dispensing food at the correct times), it is generally not a cause for concern.
Possible Reasons for the Blue Light Not Illuminating:
1. Unstable Power Supply: An unstable or intermittent power supply may prevent the blue light from illuminating, even if the feeder is working normally.
2. Power Cord or Adapter Issues: Sometimes, the power cord or adapter may not be securely connected or could be malfunctioning.
What You Can Do:
1. Power Off the Feeder: Remove the batteries and unplug the feeder. Let it power off for one day.
2. Restart the Feeder: The next day, plug the feeder back in and ensure that the power charger (adapter and cord) is securely connected.
3. Check for Stable Power Supply: Confirm that the feeder is receiving a stable power supply. If needed, try replacing the power cord and adapter.
If the issue persists, please note that the blue light is not essential for the feeder's functionality. As long as the feeder is dispensing food correctly, the absence of the blue light does not affect its operation.
Need Further Assistance?
If the issue persists, please record a video showing the issue clearly for further investigation. You can upload the video to iCloud or Google Drive and share the link with our support team if the video file size is too large.