What's in The Box
Manage their wellness with Petlibro Care
Manage their wellness with Petlibro Care
Care Plus
Yearly Plan
$0.25/day
Care Plus
Free Plan
Multi-pet support
✓
-
Trend charts
✓
-
Plan reminders
✓
-
A single Petlibro Care subscription works across all your Petlibro smart products. If you already have a subscription, there's no need to purchase another one.
Your Cat’s Smart Assistant
Your Cat’s Smart Assistant
Capture every lapping moment of your cat anytime,
anywhere with the PETLIBRO app
Capture every lapping moment
of your cat anytime, anywhere with
the PETLIBRO app
Specification
Model:
PLWF305
Material:
ABS, stainless steel
Wireless Frequency:
2.4 GHz (Does not support 5 GHz)
SUPPORTED SYSTEMS:
iOS 13.0 or later, Android 7.0 or later
Input:
AC 100-240V 50/60Hz
Output:
DC 5V 1A
Water Tank Capacity:
3L
Dimensions:
Fountain:245 × 200 × 231mm / 9.6× 7.9 × 9.1in
Tag:23 x 23 x 14.18mm / 0.9 x 0.9 x 0.55in
Net Weight:
Fountain: 1.6kg / 56oz
Tag: 4.2g / 0.15oz
Power Source:
Corded Electric
Model:
PLAF109
Power Adapter
Input: AC 100-240V 50/60Hz ; Output: DC 12V 5A
Number of Meals
3
Wireless Frequency
2.4GHz
Supported System
Android, iOS
Dimensions (adapter not included)
14.2 x 13.4 x7.7 in / 361 x 340 x 196 mm
Weight (adapter not included)
7.5 lb / 3.4 kg
Capacity per serving
Plastic bowl: 7.4oz (220ml) Stainless steel bowl: 6.76oz (220ml)
FAQ
Q: Can I use the product with raw food?
A: While we understand the appeal of feeding raw food, due to its perishable nature and varying shelf lives, we recommend avoiding its use with the Polar Wet Food Feeder. This ensures the health and safety of your furry friends remains our top priority.
Q: What is the recommended ambient temperature for using the automatic cat feeder?
A: For optimal cooling and food preservation, we suggest using the feeder in environments between 53°F–86°F (12°C–30°C). To maintain its efficiency, please avoid direct sunlight, high temperatures, and humid conditions.
Q: Does the feeder support the use of freeze-dried food after adding water?
A: Yes, the Polar feeder is designed to accommodate freeze-dried food rehydrated with water.
Q: Why is there water in the cooling area after some time?
A: The appearance of condensed water in the cooling area is a natural result of the feeder interacting with air during refrigeration. Simply wipe the area dry with a towel after each feeding plan for optimal maintenance.
Q: How long can wet food stay in the food bowl? Will it continue to refrigerate food after 72 hours without resetting?
A: The feeder preserves wet food for up to 72 hours. Even after a feeding plan ends, the cooling function remains active to maintain freshness. However, for your pet's health, we recommend cleaning up any leftover food promptly once feeding concludes, especially if you don't plan to use the feeder immediately.
Q: What is the recommended feeding duration?
A: Feeding durations can be set between 1 minute to 4 hours via the Petlibro App. For the freshest meals and to prevent spoilage, we recommend keeping the feeding time under one hour.
Q: I want to use the product to keep wet food refrigerated and fresh, but my pet doesn’t enjoy cold food. How can Polar help?
A: Polar’s thoughtful design ensures your pet enjoys fresh, gently chilled food. The feeding bowl rotates to the feeding area 30 minutes before mealtime, allowing food to naturally warm to a milder temperature. Additionally, the built-in temperature sensor halts cooling to ensure a perfect serving experience.
Q: How do you clean and maintain the feeder?
A: Regular cleaning keeps your feeder in top condition. Wipe the exterior with a damp cloth and use a dry towel for the interior. Please avoid direct water contact with the refrigeration area. Remove and clean any leftover food after each feeding schedule to prevent spoilage or bacterial growth.
Q: How should the feeding bowl be cleaned?
A: The feeding bowl is dishwasher-safe (up to 221°F/105°C) or can be hand-washed with water for easy upkeep.
Shipping Policy
1. Standard Shipping: Orders Over $75 - Free; Orders $35-$74.99 - $9.99; Orders $10-$34.99 - $5.99 ;Orders $0-$9.99 - $3.99
2. Estimated arrival time is within 8 business days of the customer's order.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
4. Click here to learn more about our shipping policy.
WARRANTY
1. 24 months product warranty period.
2. After-sales service provided for product issues caused by non-artificial reason.
3. Click here to learn more about our warranty policy.
Dockstream RFID Smart Fountain User Manual
Polar Feeder User Manual
