What Can I Do If the Collar Tag Can't be Recognized When the Tag is Close to the RFID Reader of the One RFID Feeder?

If the collar tag can't be recognized, you can refer to the following steps for troubleshooting: 

 

1. Ensure the feeder is powered with the original power cord and adapter. 

2. Make sure there are no metal objects or electronic devices close to the feeder that could potentially interfere with the RFID signal.

3. Check if there are any obstructions on the prongs of the RFID reader or in the jack at the feeder base.

4. Confirm that the feeder's base is correctly installed on the RFID reader. If you hear a "click" sound, it means the device is installed correctly.

5. If you have multiple RFID feeders, please kindly note that the distance between multiple RFID feeders should be more than 10 inches/25 cm to prevent any potential interference.