Why Doesn’t the QR Code on the One RFID Feeder Collar Tag Show Any Information When Scanned?

 

Thank you for reaching out to us. To ensure your pet’s information is accessible in case they go missing, please follow these steps to update their details in the app:

 

  1. Open the app and go to the "Me" section.
  2. Select "My Pet."
  3. Choose the pet you want to update.
  4. Click on "I lost my Pet."
  5. Fill in all the relevant details about your pet.
  6. Once completed, click "Publish" to make this information available via the QR code scan.
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Why Doesn’t the QR Code on the One RFID Feeder Collar Tag Show Any Information When Scanned? What Can I Do If the Collar Tag Can't be Recognized When the Tag is Close to the RFID Reader of the One RFID Feeder? What Can I Do If One RFID Feeder is Frequently Emitting an Abnormal Beep Sound or an Abnormal "Button is Locked" Voice Reminder? Why Am I Not Getting Any Low Food Notifications on the One RFID Feeder When the Food Runs Out? What Can I Do If the Food Bowl Lid of the One RFID Feeder Can't be Opened/Closed all the way?