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Open to legal U.S. residents, 18 years or older. Void where prohibited. Giveaway begins on 08/26/2025 and ends on 09/15/2025 at midnight PST. Three winners will each receive a limited-edition Petlibro PR Kit, which includes the Scout Smart Camera and select branded merch. Winners will be chosen at random and notified via Instagram or email (depending on entry format) by 09/30/2025. If a winner does not respond within 48 hours, another may be selected. Odds of winning depend on the total number of eligible entries received. Only one email entry per person will be counted, though additional entries may be submitted through the bonus methods described above. Petlibro is not liable for any issues that arise from participation or use of the prize. Personal information will be collected and handled in accordance with our Privacy Policy.
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1. Ensure Proper Power Supply
Start by ensuring that the feeder is powered by the original power cord and adapter. If possible, try using a different 5V 2A power adapter and power cord to eliminate potential power issues. A secure connection is essential for the feeder to function properly.
2. Clean the Lid and Sealing Ring
Dirt or residue on the lid or sealing ring can disrupt the air-pumping process. Wipe the lid with a cloth to remove any dust or debris. Additionally, make sure the silicone sealing ring on the lid is clean, as any buildup could affect the feeder's performance.
3. Reinstall the Top Lid
Check that the lid is properly aligned and correctly installed. Once placed back, gently press or tap down on the lid to ensure it fits securely, ensuring the air pumping system works correctly.
4. Inspect the Food Tank and Outlet Door
Remove the food tank and inspect the silicone sealing ring. Ensure it's installed properly. Also, check the food outlet door on the feeder base for any blockages, such as food crumbs, which could obstruct airflow and cause air pumping failure.
5. Reinstall the Food Tank and Test the Air Pumping
After making sure everything is properly aligned, reinstall the food tank and short-press the Air Pumping button. Wait for the air-pumping process to start. This step helps ensure that the system is functioning as expected.
Additional Resources
If these steps don’t resolve the issue, check out the video tutorial below. The video demonstrates troubleshooting techniques for common air pumping issues.