Please kindly note that clear silicone will eventually discolor. Over time it becomes yellow following exposure to light and humidity. This is a normal aging phenomenon.
To help you solve this issue, here are some recommendations:
1. Daily Maintenance: We recommend giving the fountain interior a quick wipe once a week while thoroughly cleaning all components with dish soap and replacing the filters and sponges for at least two weeks. If you have more than one pet, please do it more often.
2. Placement and Water Quality: To keep your pet's drinking water fresh for as long as possible, place the fountain in a well-aired room, away from direct sunlight. When the water level gets low, don't just top it up, but rinse and refill the fountain instead.
3. Cleaning Procedures: Baking soda is good at removing stains and the yellow color. It is recommended to sprinkle a small amount of baking soda on the case. Using a wet toothbrush, scrub the exterior and interior gently. Once done, rinse the case and dry it with a soft cloth.
