Why Does My One RFID Feeder Frequently Go Offline or Disconnect From the App?

 

If your feeder frequently goes offline, please try the following steps:

 

  1. Power Check: Ensure the feeder is powered using the original power cord and adapter.
  2. Restart the Feeder: Unplug the feeder and remove the batteries (if installed). Wait for about 20 seconds, then plug it back in to see if it reconnects to the Wi-Fi network.
  3. Wi-Fi Signal Strength: Check if the feeder and router are in the same room. Ensure there are no obstacles, such as walls, between them. Move the feeder closer to the router and test again.
  4. Reset & Reconnect: Reset the feeder and reconnect it to your Wi-Fi network to see if the issue is resolved.