Luma Smart Litter Box & Accessory Kit for pet

Name: Luma Smart Litter Box & Accessory Kit for pet
Brand: PETLIBRO
SKU: PL-LB001-01W & PL-BL001-02W & PL-LP001-01W & PL-LM001-01W & PL-CD001-01W
Price: 699.95 USD
Availability: InStock
Rating: 3.7 (3 reviews)

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Luma Smart Litter Box & Accessory Kit for pet

(3)

$699.95

Estimated payments with Petlibro affirm product

HSA/FSA Accepted

Free shipping $75 +

30-Day, Money-Back Guarantee

Hassle-Free Warranty

Shipping & Support

Free shipping $75 +

Standard shipping for the contiguous United States:

$3.99 for orders under $10

$5.99 for orders between $10–$34.99

$9.99 for orders between $35–$74.99

Free for orders over $75

Orders should arrive in 5-8 business days (plus 3 days during holidays). Check the product page for pre-order shipping dates. Learn more about our shipping policy.

30-Day, Money-Back Guarantee

Enjoy a 30-day return policy when you buy from our official Petlibro websites. Items must be returned with all original packaging and accessories. For returns not related to product malfunction, the cost of return shipping will be deducted from the refund. Learn more about our warranty and return policies.

24-Month, Hassle-Free Warranty

Petlibro offers a 24-month warranty and after-sales support. This warranty does not override any legal statutory warranty.

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HSA/FSA Accepted

How to use your HSA/FSA

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Select Flex at checkout

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*Flex will send an email that will contain a link to view both your itemized receipt and letter of medical necessity. A non-refundable $5 LMN fee will apply if approved.

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Code: BOXEDM15

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Swift delivery, get it by 05/28 - 05/31/2026

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Swift delivery, get it by 05/28 - 05/31/2026

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$699.95

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Details

Free Shipping $75+

Hassle-Free Warranty

24-Month Warranty

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FAQ

Q: Can Luma be placed on carpet?

A: No, Luma must be placed on a hard, level surface with at least 4 inches (10 cm) of space around it to ensure the accuracy ofits weight sensor in detecting your pet's weight. Placing it on a carpet may cause inaccurate weight readings and reduce the effectiveness of its triple-safety check system.

Q: How will my cat adjust to the automatic litter box?

A: Most cats are naturally curious. For first-time users, place Luma next to your cat's current litter box and use treats or toys to encourage exploration. Use their usual litter and add a small amount of used litter for familiarity. For the first few days, turn off automatic cleaning and set the fan to low to create a calm, comfortable environment.

Q: How often do I need to empty Luma's waste drawer?

A: Luma's 11-liter waste drawer can hold up to 7 days of waste for 2 cats, making it perfect for short trips or busy weeks.

Q: Does I need to use a specific type of cat litter with Luma?

A: Luma works with most clumping cat litters and includes two litter filters. Use the round-holed filter for small-grained clumping litter, and the long-pellet filter for tofu or mixed litters. Luma is not compatible with non-clumping litters, such as pine or crystal litters, or with very fine particles, such as grass seed or cassava litter.

Q: How does Luma keep odors under control?

A: A built-in fan circulates air through an activated carbon deodorizer, trapping odors so the air around your Luma stays fresh and clean. You can choose from 2 fan speeds in the app.

Q: How can I reduce litter tracking when my cat exits Luma?

A: We recommend using a litter-trapping mat with Luma to catch scattered litter and make cleanup easier. We’ve designed a mat specifically for Luma.

Q: How do I get customer support for Luma if I have an issue?

A: If you run into any issues, email support@petlibro.com, call us at +1 (855) 920-4555 (7 am to 4 pm PST, Mon to Fri), or chat with us on our website during the same hours.

Q: Can I use my HSA/FSA for this product?

A: You may be able to use your HSA/FSA funds depending on your plan and eligibility. At checkout, select Flex to see if you qualify. Some purchases may require a Letter of Medical Necessity (LMN), which Flex helps facilitate through a licensed provider. If approved, a non-refundable $5 LMN fee will be added at checkout.

Q: What if I’m not able to use HSA/FSA at checkout?

A: You can still complete your purchase using another payment method. You may be able to submit your receipt for reimbursement through your HSA/FSA provider. Please make sure you are logged out of Shop Pay before checking out with Flex. Subscription items are not eligible for Flex payment, and some orders may include both eligible and non-eligible items.
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Shipping Policy

1. Standard Shipping:
We offer free shipping for Luma to the contiguous United States. Due to the higher cost of shipping to New Hampshire, Rhode Island, Vermont, and Maine, there is a $20 fee for deliveries to these states. At this time, we can’t ship Luma to Alaska, Hawaii, or US overseas territories.

2. Estimated arrival time is within 8 business days of the customer's order.

3. Pre-orders are subject to the estimated delivery time displayed on the product page.

4. Click here to learn more about our shipping policy.

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