Confirm that the sticker on the bottom of your device is 203S, then you can refer to this article.
Troubleshooting steps:
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After the feeder version is upgraded to V3.0.28 or higher, Rest assured, the feeder will still dispense food when you receive a blocked food outlet notification. This notification is to remind you that too much food may have accumulated in the food outlet, causing a blockage. It is recommended to clean the food outlet in time, so that food will still be dispensed and you will still receive notifications.
- After upgrading, you can turn off the food block notification reminder here.
- Try to thoroughly clean the food outlet, the Anti-Clog Sensor, or the entire food bowl if it is convenient.
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Create more feeding plans to reduce the number of food portions set for each plan. Usually, it is recommended to set no more than five portions for one plan. You can add multiple plans with adjacent time periods.
