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Valid for 3 days, for one purchase order only. Not valid for subscription orders. Cannot be combined with other codes.
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Code is valid for 72 hours and can be used for one order only. Code can’t be combined with other codes.
Open to legal U.S. residents, 18 years or older. Void where prohibited. Giveaway begins on 08/26/2025 and ends on 09/15/2025 at midnight PST. Three winners will each receive a limited-edition Petlibro PR Kit, which includes the Scout Smart Camera and select branded merch. Winners will be chosen at random and notified via Instagram or email (depending on entry format) by 09/30/2025. If a winner does not respond within 48 hours, another may be selected. Odds of winning depend on the total number of eligible entries received. Only one email entry per person will be counted, though additional entries may be submitted through the bonus methods described above. Petlibro is not liable for any issues that arise from participation or use of the prize. Personal information will be collected and handled in accordance with our Privacy Policy.
Open to legal U.S. residents, 18 years or older. Void where prohibited. Giveaway begins on 08/26/2025 and ends on 09/15/2025 at midnight PST. Three winners will each receive a limited-edition Petlibro PR Kit, which includes the Scout Smart Camera and select branded merch. Winners will be chosen at random and notified via Instagram or email (depending on entry format) by 09/30/2025. If a winner does not respond within 48 hours, another may be selected. Odds of winning depend on the total number of eligible entries received. Only one email entry per person will be counted, though additional entries may be submitted through the bonus methods described above. Petlibro is not liable for any issues that arise from participation or use of the prize. Personal information will be collected and handled in accordance with our Privacy Policy.
OFF
1. Check for Obstructions in the Food Outlet
Begin by removing the food tank and checking if there are any food crumbs or debris that might be causing the outlet door to get stuck. Clear any obstructions you find.
2. Observe the Position of the Food Outlet Door
Check whether the outlet door (as below shown) is half-open or fully open when the app displays the message "Can't open the food outlet door." This can help determine if the issue is due to a blockage or misalignment.
3. Manually Push the Food Outlet Door
If the outlet door is still stuck, try manually pushing the door to see if it can open. Sometimes, a slight push can help release the door if it is misaligned.
