How to resolve the "Low Battery" issue with the Space Smart Feeder when powered with cord and batteries?

 

1. Confirm Feeder's Performance with Only the Power Cord
Check if the feeder works properly when powered only by the power cord. This will help determine if the issue is related to the battery power.

 

2. Ensure Proper Cleaning of the Feeder Base
Verify that the feeder base hasn’t been cleaned with water directly or wiped with a damp towel, as moisture could affect the battery's performance.

 

3. Check the Timing of the Low Battery Notification
Does the app show a low battery notification immediately after inserting new batteries, or does the notification appear after a few days of use? This will help us understand if the issue is related to battery quality or the feeder’s power system.

 

4. Replace the Batteries with Brand-New Ones
Try replacing the batteries with brand-new, high-quality alkaline batteries and check if the low battery issue persists.

 

5. Change the Power Outlet
Try plugging the power adapter into a different power outlet to rule out any potential issues with the original outlet.